Hi! I’m adding the [gs_logo] shortcode on my home page but none of my logos are showing up. I can see that the code is generating but the logos are not appearing. I’m using the Dream Theme7. Any help would be appreciated!
Thanks for purchase my plugin.
At Pro version of GS Logo slider, Logo height & width set to 200px.
Also, you can set different Logo height & width
So please resize your logos larger than 200px or larger than which you set, then reupload logos from computer, NOT from media.
Hope this will solve your problem.
If still face problem, let me know & send your site access (if needed) @ samdani1997 (at) gmail.com
I am also having this issue. I’m using Avada, which is pretty widely used. The logos showed up in the free version, but not the Pro version, which is quite frustrating.
Hi, Logos should display at Avada theme, already tested.
I am having the same problem too. Everything works fine in the free version but the Pro doesn’t even show up on my site. Also my responsive slider in the free version is squashed horizontally completely out of proportion. Any help would be great thanks. Site is huntershill.com.au
Hi Judd, Already you sent me your site access & we fixed the problem. Let me know if you have any new problem. Thanks
I\’ve done some testing and installed the pro plugin on my live website (without upgrading from the free version) and used the [gs_logo] shortcode on this test page: http://sitelabs.co.uk/test/ This seems to work OK. This site is hosted on Amazon AWS. So, could it be an issue with upgrading from the FREE version to the PRO version? Where do the rest of you guys host your websites? The install I\’m having an issue with is on WP Engine, could that be it?
Hi, Logos showing here at Pro version – http://buyplatformbed.com/plugin/
Site hosted at Godaddy, tested on my VPS – working ok.
No idea about WP Engine / Amazon AWS, I can test if I’ve access!
I’ve just emailed you with access.